LoopcomCONNECTED INTELLIGENCE
Retail & delivery

Your customers can call for the latest.

Make helpful store information available through a phone call, text, or simple web page. Reach customers on the devices they choose to use.

Configured store experience
Store specials & self-service

What it brings to your day.

Talk about your setup
01

Current specials

Connect supported POS specials to an easy-to-read customer page and a configured phone menu.

02

Order status by phone

Build a self-service path that retrieves the right order and speaks the available status, with customer verification where required.

03

Text a useful link

Provide a relevant specials or tracking link through an approved messaging workflow.

04

Customer-first access

Offer phone-based information for people who prefer a basic phone or do not want another app.

WHAT THIS MEANS FOR YOU

Picture it in everyday use.

AN EXAMPLE IN PRACTICE

Let a customer hear what is on special

A customer calls the store and chooses the specials option, or opens the configured specials page. The experience presents approved information from the supported store connection. Other self-service options, such as order status, can be added when the required lookup and verification are available.

Illustrative scenario. The final workflow depends on your agreed setup and supported integrations.

What we configure or confirm first

We agree on which information is published, how it is refreshed, and who handles outdated or missing information. A caller should be able to reach the appropriate staff member when the self-service option cannot answer the question.

THE EXPERIENCE

How it comes together.

01

Sync approved information

02

Choose phone and web access

03

Verify customer context

04

Provide a useful answer

Your proposal confirms the features, supported devices, integrations, usage, and acceptance checks included in your setup.

BETTER TOGETHER

Connect the next piece.

Retail & delivery

POS & supermarket systems

Connect supermarket operations with your phone system, customer information, orders, specials, and delivery workflow. We build around supported POS integrations and the way your store works.

Supported POS integrationExplore POS & supermarket systems
Retail & delivery

Account & payment workflows

Connect account lookups and approved payment flows to phone and text experiences. Scope verification, processing, and confirmation around your existing account and payment systems.

Processor and security review requiredExplore Account & payment workflows
Communications

IVR & call experiences

Give callers a clear path to the right department, the right information, or a self-service action—with greetings and schedules built around your business.

Business setupExplore IVR & call experiences
LET’S CONNECT THE POSSIBILITIES

Your business has a way of working.
Let’s build around it.

Tell us what happens today—and what you wish happened next. We’ll help you connect the right phones, AI, and systems.

A real team behind the technology A clear plan before the build Your permissions. Your control.