LoopcomCONNECTED INTELLIGENCE
Retail & delivery

Make the next step easier for your customer.

Connect account lookups and approved payment flows to phone and text experiences. Scope verification, processing, and confirmation around your existing account and payment systems.

Processor and security review required
Account & payment workflows

What it brings to your day.

Talk about your setup
01

Account information by phone

Guide an authenticated customer to supported account-balance and order information. Verification belongs before sensitive information is revealed.

02

Payment links by text

Use an approved payment page to let customers review and complete the next step from their own device.

03

Configured phone payment flows

Where supported, a verified customer can follow a configured keypad-based payment flow. Raw card details must not be requested in ordinary AI chat.

04

Clear confirmation and recovery

Distinguish completed, declined, and unknown outcomes. Confirm processor and account-system results before telling a customer payment succeeded.

WHAT THIS MEANS FOR YOU

Picture it in everyday use.

AN EXAMPLE IN PRACTICE

Move an account question into an approved payment process

A verified customer requests supported account information and wants to make a payment. Depending on the configured processor, the next step may be an approved payment link or keypad flow. The customer receives a success message only after the processor’s result is confirmed.

Illustrative scenario. The final workflow depends on your agreed setup and supported integrations.

What we configure or confirm first

We review the account connection, identity checks, processor, sensitive-data handling, and declined or uncertain results. Card information should not be collected in ordinary AI chat or support messages.

THE EXPERIENCE

How it comes together.

01

Verify the customer

02

Explain the amount

03

Use the approved payment flow

04

Confirm the actual result

Your proposal confirms the features, supported devices, integrations, usage, and acceptance checks included in your setup.

BETTER TOGETHER

Connect the next piece.

Retail & delivery

POS & supermarket systems

Connect supermarket operations with your phone system, customer information, orders, specials, and delivery workflow. We build around supported POS integrations and the way your store works.

Supported POS integrationExplore POS & supermarket systems
Communications

IVR & call experiences

Give callers a clear path to the right department, the right information, or a self-service action—with greetings and schedules built around your business.

Business setupExplore IVR & call experiences
Custom solutions

Custom systems & integrations

When an off-the-shelf tool leaves a gap, we can design a system that connects your phones, people, customer data, and operations.

Discovery and scoped proposalExplore Custom systems & integrations
LET’S CONNECT THE POSSIBILITIES

Your business has a way of working.
Let’s build around it.

Tell us what happens today—and what you wish happened next. We’ll help you connect the right phones, AI, and systems.

A real team behind the technology A clear plan before the build Your permissions. Your control.