CONNECTED INTELLIGENCEAnswer with your business knowledge
Shape the assistant around your hours, services, policies, product information, and approved instructions. Define when it should ask a person for help.
AI & automation
From a conversation to a completed task.
Build an AI assistant around the way your business serves customers. Answer questions, collect details, look up information, and carry out approved actions through connected systems.
Tailored implementationAI voice & text agents
Talk about your setupWhat it brings to your day.
Phone and text conversations
Design voice and text journeys for inbound questions, orders, appointments, or account assistance. Available languages and channels are verified for your setup.
Actions with real outcomes
Connect the assistant to approved tools for order creation, status lookup, task updates, and follow-up. A task is complete only when the destination system confirms it.
A person when it matters
Build clear escalation and human handoff paths for uncertainty, exceptions, sensitive actions, and requests that require judgment.
Your rules and boundaries
Set the allowed actions, customer verification, business hours, consent notices, and approval points before going live. Outbound AI calling requires a separate consent and compliance review.
WHAT THIS MEANS FOR YOU
Picture it in everyday use.
AN EXAMPLE IN PRACTICE
Answer the question and handle an approved next step
A customer asks about an order by phone or text. A configured agent can identify the request, perform the required customer check, and retrieve information through an approved connection. If it cannot find a reliable answer or the request needs judgment, the flow hands it to a person.
Illustrative scenario. The final workflow depends on your agreed setup and supported integrations.What we configure or confirm first
We define the agent’s business knowledge, available actions, verification rules, and handoff. AI answers and actions are tested against real scenarios; access to one system does not give the agent permission to do everything in it.
THE EXPERIENCE
How it comes together.
01
Customer asks
02
Agent checks context
03
Approved tool performs the action
04
Confirmation or human handoff
Your proposal confirms the features, supported devices, integrations, usage, and acceptance checks included in your setup.
BETTER TOGETHER
Connect the next piece.
AI ordering
Let a customer build an order by phone or text, then connect that conversation to your catalog and order workflow. Designed for supermarkets and businesses where details matter.
POS compatibility review requiredExplore AI orderingLaybel · face-to-face AI
An interactive, lip-synced digital assistant that listens and responds on screen. Bring a more personal way to explain, guide, and help to your customer experience.
Guided demo / tailored rolloutExplore LaybelWorkflow automation
Connect the moment a customer calls or texts with the work that needs to happen next. Build useful automations around your people, approvals, and existing systems.
Custom-scoped integrationExplore Workflow automationLET’S CONNECT THE POSSIBILITIESYour business has a way of working.
Your business has a way of working.
Let’s build around it.
Tell us what happens today—and what you wish happened next. We’ll help you connect the right phones, AI, and systems.
A real team behind the technology A clear plan before the build Your permissions. Your control.