CONNECTED INTELLIGENCEDraft for design review · October 2, 2026. This draft is not an effective agreement or a compliance certification. Final legal and operational review is required.
1. Who handles this information
Loopcom LLC is the business contact for this website and its services. Contact onboarding@loopcom.net about this notice or an information request.
2. Information involved
Services may involve account and contact details; call and message metadata; voicemail, recordings, and transcripts where enabled; technical logs; order and delivery details; and data you authorize a connected system to use. A remote-access or AI project requires an explicit review of the information it can reach.
3. This website
The contact form saves your contact details, message, reply consent, and a reference number on the Loopcom website server. Email notifications are not yet enabled; call or email for a prompt response. The theme preference is saved locally in your browser. Hosting services receive normal request information; the site requests its typefaces from Google Fonts.
4. Website AI chat
The optional AI assistant sends your messages and recent conversation context to OpenAI to generate replies. Do not send passwords, payment details, or confidential records. The website holds chat history in server memory for up to 30 minutes using a secure session cookie. Starting a new chat clears that session’s history. Requests use the OpenAI store:false option; this does not mean OpenAI has zero data retention. OpenAI processing and retention follow the applicable API terms. The assistant has no access to customer accounts or transactional systems.
5. Calling information and CPNI
Some telephone usage and service information is Customer Proprietary Network Information, protected under federal telecommunications rules. Customer authentication, authorized access, applicable approvals, and permitted use must be covered by the service privacy program. Contact Loopcom about information access or applicable CPNI choices.
6. Purpose and service providers
Information is used to provide requested services, assist customers, support billing and emergency registration, prevent abuse, and meet applicable obligations. Carriers, hosting, AI, email, payment, mapping, and integration providers may process information relevant to the enabled service. The final notice must identify applicable providers and any required international-transfer information.
7. Retention and choices
Retention depends on the record type, service configuration, and legal obligations. Ask about access, correction, deletion, marketing preferences, and the retention of recordings, AI conversations, or location data. Verification may be required. Final retention periods and jurisdiction-specific rights must be completed before public launch.
8. Marketing and consent
A service inquiry is not blanket consent to promotional calls or texts. Marketing choices must be separate and optional. Messaging consent data must be handled according to the published program and applicable law.