CONNECTED INTELLIGENCEDraft for design review · October 2, 2026. This draft is not an effective agreement or a compliance certification. Final legal and operational review is required.
1. Power and internet matter
VoIP calling, including emergency calls, may be unavailable during power failure, internet loss, equipment failure, or service disruption. Maintain another way to reach emergency services.
2. Your registered location
Provide an accurate emergency service address for the applicable phone service and keep it current. A telephone number or device moving to another location does not guarantee that the registered emergency location updates automatically.
3. When you call
If possible, state your location and callback number to the emergency operator. Do not assume that location information is always transmitted correctly. Emergency access and routing may differ by service, device, and country.
4. Tell everyone using the service
Make the limitations known to employees, household members, guests, and other users. Follow the required service setup and acknowledgment process before activation.
5. Remote and nomadic use
Before using a business number from another location, confirm how emergency registration works for that service and device. Website chat, AI assistants, delivery messages, and support emails are not emergency-response channels.
6. Acceptance before activation
The final service activation flow must collect the required E911 notice acknowledgment and registered-location details. Publishing this page alone does not establish emergency service readiness.