CONNECTED INTELLIGENCEA connected catalog
Use the supported POS product catalog, unit and multi-buy pricing, and available product information. Confirm inventory freshness and the meaning of availability with the store.
AI & automation
Real orders. A natural conversation.
Let a customer build an order by phone or text, then connect that conversation to your catalog and order workflow. Designed for supermarkets and businesses where details matter.
POS compatibility review requiredAI ordering
Talk about your setupWhat it brings to your day.
Build the basket together
Collect products, quantities, substitutions, pickup or delivery preference, and the details the store needs to fulfill the order.
Confirm before submitting
Read back the basket and relevant details, obtain confirmation, and submit through the approved order integration. Do not present an unconfirmed submission as successful.
Keep the store in the loop
Route exceptions, missing products, ambiguous requests, and order questions to staff. Payment method and customer verification are configured separately.
A connected customer journey
Link ordering to dispatch, delivery updates, order-status calls, and permitted text notifications once the relevant integrations are enabled.
WHAT THIS MEANS FOR YOU
Picture it in everyday use.
AN EXAMPLE IN PRACTICE
Turn a spoken shopping list into a confirmed basket
A caller asks for milk, bread, and several produce items. The agent uses the supported catalog, asks about quantities or unclear products, and confirms the basket and fulfillment details. Only then does the approved order integration submit the request to the store.
Illustrative scenario. The final workflow depends on your agreed setup and supported integrations.What we configure or confirm first
We confirm POS compatibility, product naming, price and stock freshness, substitutions, customer details, and staff exception handling. Payment is a separate configured step, and the final confirmation must reflect what the order system actually accepted.
THE EXPERIENCE
How it comes together.
01
Request items
02
Review the basket
03
Confirm the details
04
Submit to the connected store
Your proposal confirms the features, supported devices, integrations, usage, and acceptance checks included in your setup.
BETTER TOGETHER
Connect the next piece.
POS & supermarket systems
Connect supermarket operations with your phone system, customer information, orders, specials, and delivery workflow. We build around supported POS integrations and the way your store works.
Supported POS integrationExplore POS & supermarket systemsDelivery & driver tracking
Bring dispatch, orders, drivers, and delivery updates into one connected view. Keep the office informed and give customers a clearer picture of their delivery.
Store and driver onboardingExplore Delivery & driver trackingAccount & payment workflows
Connect account lookups and approved payment flows to phone and text experiences. Scope verification, processing, and confirmation around your existing account and payment systems.
Processor and security review requiredExplore Account & payment workflowsLET’S CONNECT THE POSSIBILITIESYour business has a way of working.
Your business has a way of working.
Let’s build around it.
Tell us what happens today—and what you wish happened next. We’ll help you connect the right phones, AI, and systems.
A real team behind the technology A clear plan before the build Your permissions. Your control.